CamHi Solution : Dual Band 2.4GHz_5Ghz Wireless Camera User Manual

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Check the package contents

1 x Camera
2 x Antenna
1 x Power adapter(12V/1A)
1 x User’s Guide
1 x Pack of screws
1 x Hex key
1 x Warning sticker

Before using this camera, you should know

  1. The camera is with a power supply and MUST be connected all the time when it is working.
  2. Do not connect too many devices to the router.
  3. The camera and phone should connect to the same Router Wi-Fi during your setup.
  4. The Wi-Fi password of the Router.(No special character and Wi-Fi SSID such as @#$%^*)
  5. Phone, camera, and router should be within about 8 feet during connection. After connecting, the camera can be moved to any place in a range of Wi-Fi.
  6. The fluency of video depends on network quality; refresh the video when it is stuck or try to connect one more time if the camera loses connection.
  7. This User’s Guide is written based on iOS devices. And Android devices are roughly the same.
  8. Software and hardware updates will not be notified separately.

1.Identifying Parts

1.Infrared LEDs(4)

  1. Camera Lens
  2. Light Sensor
  3. Power adapter connector
  4. Reset button

Press and hold for 5 seconds to reset the camera.

  1. Ethernet cable connector
  1. Antenna
  2. Hex screw

Screw to adjust device rotation

  1. Hex screw

Screw to adjust the device up and down

  1. Hex screw

Screw to adjust device rotation

11. SD card slot/Speaker

Remove the screw to insert SD card

2. APP Setup

2.1 Download APP CamHi from the App Store for iPhone from Google Play for Android Phones.

2.2 Wired connection setup steps(Recommend):

2.2.1 Connect the camera to power and Lan

2.2.2 Connect smart-phone to the same LAN/Wi-Fi

2.2.3 Add camera

2.2.4 Click Search Camera From Lan

2.2.5 Click the Device

2.2.6 Click Done

2.2.7 Camera added successfully. Click Setting button

2.2.8 Go to the Wi-Fi setting

2.2.9 Click Wi-Fi Manager, choose your wifi

2.2.10 Input your wifi password and click apply

After setting the Wi-Fi successfully, disconnect the Ethernet cable and wait for 30 minutes; then, you can view the camera wirelessly.

2.3 Wireless connection setup steps

2.3.1 Connect camera to power

2.3.2 Go to phone WLAN, find and connect camera wifi begins with IPCAM-XXXXXX

2.3.3 Input camera hot spot
password: 01234567

2.3.4 Open the app CamHi, add the camera

2.3.5 Click Search Camera

2.3.6 Click the Device

2.3.7 Click Done

Next, follow the same steps as 2.2.7, 2.2.8, 2.2.9, and 2.2.10 to connect to Wi-Fi. After setting the Wi-Fi successfully, disconnect the Ethernet cable and wait for 30 minutes; then, you can view the camera wirelessly.

3. Main interface instruction

  1. Add camera
    Press to add new camera
  2. Camera name
    Default, not support modification
  3. Preview screen
    Screenshot of the live video of the last exit
  4. Connection Status
  5. Camera’s UID
  6. View a screenshot of the camera
  7. Main Menu
  8. Edit
    Press to choose the camera to remove from your app. You can also remove the camera by swiping the bar.
  9. Camera Setting
    More detail refers to 5. Camera Setting Instruction
  10. Video
    View record video when you insert an SD card. More detail refers to 6. View Record Instruction
  11. About
    To view the App version.

4. Live video stream on smartphone

The timestamp is displayed in the top right corner of the video.

  1. Mirror or Flip the image
    Click to choose twisted side to side or flip up-down.
  2. This device does not have this feature
  3. This device does not support this function
  4. This device does not support this function
  5. Exit live video
    Click to exit the camera.
  6. Audio
    Click to turn on/off speaker.
  7. Screenshot
    Click to take a screenshot of the monitor on your phone. You can view the record screenshot in 3.1 Main interface instruction – 6.
  8. Recording
    Click to record the video on your phone. More detail refers to 3.4 View Record Instruction.
  9. Resolution
    Click to choose the camera resolution SD/HD.
  10. Microphone
    Click and hold to speak to the camera.
  11. Display
    Finger sliding to Zoom in and out.

5. Camera Settings Instruction

5.1 Change Password

  1. Old Password
    Enter the old password. (The default password is admin.)
  2. New Password
    Enter the new password.
  3. Confirm Password
    Enter the new password again.
  4. Show password
    Enable the password to be shown in clear text.
  5. Apply
    Click to save.

5.2 Alarm Setting

  1. Motion detection enable/disable
    Enable motion detection, which will show the following settings: (The default settings is disabled)
  2. Motion detection area
    Drag to define the detection area. The camera will only detect motion in selected areas.
  3. Sensitivity of motion detection
    Drag to adjust sensitivity, the higher the level, the more sensitive.
  4. Apply
    Click to save.

5.3 Action with Alarm

  1. Alarm Notification enable /disable
    Enable to allow the app to push notifications to your phone. (The default settings are disabled    )
  2. Alarm SD REC enables/disable.
    Enable to allow recording of the alarm video on an SD card. You should install an SD card first. (The default settings are disabled)
  3. E-mail Alarm with Picture enable/disable
    Enable to allow E-mail alarm to come with picture snapshots. Should enable Email Settings first. (The default settings are disabled)
  4. Save Snapshots on FTP Server enable/disable
    Enable to allow app upload alarm snapshots on FTP Server. Should enable FTP Settings first. (The default settings are disabled)
  5. Save Video on FTP Server enable/disable
    Enable the app to upload an alarm video to the FTP server. Should enable FTP Settings first. (The default settings are disabled)
  6. Snapshot Number
    Select the number of pictures sent by alarm E-mail. 1-second interval for each picture. (The default settings is 1)
  7. Alarm ringing linkage enable /disable.
    Enable motion detection, which will show the following settings: (The default settings are disabled).
  8. Sound type
    Click to select alarm music.
  9. Length of time
    Click to select alarm music duration.

5.4 Recording Schedule

  1. Set recording length
    From 15 seconds to 900 seconds. (The default settings is 600 seconds.)
  2. Record enable/disable.
    Enable to allow record on SD card. (The default settings is enabled.)
  3. Stream Setting.
    Select the file size of the recording. For more detail, refer to 3.3.6 Video Setting (In the default settings, the first stream of every recorded file(600s) is about 25 MB, about 3.6 GB for the record a day. In the second stream, every record file(600s) is about 10 MB, or about 1.4 GB per record a day. The default setting is First Stream.)
  4. Recording schedule
    None, will not record.
    All Day will record for 24 hours; loop records overwrite the oldest files. (The default setting is All Day.)
  5. Apply
    Click to save.

5.5 Audio Setting

  1. Input Type
    This device does not support this function.
  2. Input Volume
    Drag to adjust the speaker volume. The bigger the value, the louder.
  3. Output Volume
    Drag to adjust the microphone volume. The bigger the value, the louder.

5.6 Video Setting

  1. Bite Rate (Not recommend modification)
    The higher the bit rate, the more data is transmitted per second, the larger the record file, and the clearer the picture quality. (The default is 1536 in the First Steam and 512 in the Second Stream.)
  2. Frame rate (Not recommended modify)
    The higher the frame rate, the larger the record file and the smoother the picture. (The default is 20 in First and Second Stream.)
  3. Quality (Not recommend modification)
    The record image quality. The smaller the value, the larger the record file and the better the image quality. (The default is 1 in First and Second Stream.)
  4. Frequency
    Select Power Frequency. Incorrect frequency can cause the light to flicker. US and Canada select 60Hz. The default is 50Hz.
  5. Apply
    Click to save.

5.7 Wi-Fi Setting

  1. Current Wi-Fi
    Currently connected to Wi-Fi.
  2. Wi-Fi manager
    Click to display the Wi-Fi where your camera is found.

5.8 SD Card Setting

  1. Check the SD card status.
    Note: If the display is 0MB, the SD card has not been inserted, or the SD card has not been recognized.
  2. Format the SD card
    Click to format the SD card. All the files on the SD card will lost.

For details, please refer to 9

5.9 Time Setting

  1. Device Time
    The device’s local time, video time-stamp time.
  2. Sync with Phone Time
    Click to sync device time with phone time.
  3. Device Time Zone
    Click to select Time Zone.
  4. Phone Time Zone
    Display local Time Zone.
    Set the camera time and time zone.

NOTE: Please select the correct Device Time Zone in your area; otherwise, it will affect the record.

5.10 Email Setting

To enable email alarm, you should enable IMAP/SMTP Server in your Email Settings first.

  1. SMTP Server
    SMTP Server address. e.g. smtp.gmail.com
  2. Server Port
    SMTP Server Port. Enable SLL to encrypt port 465. Disable Encrypt the port is 45.
  3. Encrypt Type
    None, SSL, TLS, STARTTLS. Recommend SSL.
  4. Authentication Enable/Disable
    Recommend Enable.
  5. User Name
    The alarm E-mail sender’s name. e.g. [email protected]
  6. Password
    The send e-mail SMTP server’s dedicated password is a 16-digit alphanumeric password. e.g. ABCD EFGH MIJK LMNO. Find the dedicated password in your E-mail settings.
  7. Send To
    The E-mail received the alarm. It can be the same as the Sender’s email. e.g. [email protected]
  8. Sender
    The E-mail sends the alarm. e.g. [email protected]
  9. Subject
    The alarm E-mail subject.
  10. Message Test
    Click to send the edited E-mail to send to E-mail to test if the E-mail alarm Setting is correct.

11. Apply
Click to save. For details, please refer to 8

5.11 FTP Setting

  1. Server Add
    FTP Server IP address. e.g. 192.168.58.xxx
  2. Server Port
    FTP Server Port. Usually, it is 21.
  3. User Name
    FTP Server User Name.
  4. Password
    FTP Server User Password.
  5. Passive Mode Enable/Disable
  6. Path
    The Server Path to save recorded video and images.
  7. Test FTP Settings
    Click to test FTP Settings.
  8. Apply
    Click to save. For details, please refer to 7

5.12 System Setting

  1. Reboot Camera
    Click to restart the camera, all settings will be saved. No need to reconnect.
  2. Reset Camera
    Click to restore factory settings, all settings will restore the default. Need to reconnect.

6. View Record Instruction

6.1 Video Instruction

Display all connected cameras.

  1. Online
    Recording saved on the SD card. Click to view the recording. For more detail, refer to 6.2 Recordings Instruction.
  2. Local
    Recording saved on the phone. Click to view the recording.

6.2 Recordings Instruction

  1. Search Time
    The default Search Time is the last 6 hours.
  2. Recordings
    Click to view Recordings.
  3. Recordings File Time
  4. Search
    Click to Search the Recording times. (Within an hour/Within half day/Within a day/Within a week/Custom) Custom-only display records for up to one week at a time.
  5. Recordings Size

7.How to set up ENSTER camera to use a FTP Server?

CamHi Solution : How to Set Up ENSTER Camera to Use a FTP Server

8. What is email SMTP?

CamHi Solution : How to Set Up SMTP Service

9. How do you view the video on the SD card?

How to view the video in the SD card?

10. Installation

  1. Place the device on the mounting wall and marking.
  2. Use a 6mm (1/4″) diameter drill bit to drill holes in the marking position with a hole depth of about 2.7mm (1/16″).
  3. Hammer the rubber stopper into the mark position.
  4. Screw the device to the rubber stopper.

5. Adjust the angle of the camera with a hex key.

11.FAQ

1. How to insert the TF card?

Remove the 2 screw on the bottom of the camera, you will find the sd card slot.

2. How to set a TF card record?

1. Format the SD card at “SD Card Setting”

2. The camera will auto-turn on recording all day in Settings – Recording Schedule

3. How do you view TF card record files?

On app home page, Click “Video”, Click “Online”, click camera ID to check all the record files list, click the record files then you can view video, you should choose the record time at first.

4. How to share the camera with your 2nd user?

You can share the camera with other users by UID and password; the default password is admin.

5. What should I do if I forget the camera password?

You can only reset the camera if you forget the password.

6. How to reset the camera?

Press the rest button 5s to reset. When you can find the phone, WLAN begins with IPCAM-XXXXXX, which means the camera is resting successfully.

7. How do you know if the camera is powered?

Put camera in the dark, the IR lights will turns red when it is on.

8. How do I find my camera UID?

When the camera is connected, this is the camera’s UID, XXXX-XXXXXX-XXXXX

12. General Information

If your product is not working properly….

1. Is the device powered?

·Put camera in the dark, the IR lights will turns red when it is on.
·Replace the power adapter

2. Rest the camera.

·When the device is reset, you can find the phone WLAN begins with IPCAM-XXXXXX
·Press and hold the RESET button for 5 seconds.

3. Try again for another different Android/iOS phone

4. Check network status

·Is the network smooth?
·Is the device near the router?
·Is there an obstacle between the router and the device?
· Does the router support 2.4Ghz Wi-Fi？

5. Try again for a different network/router

6. Read this User’s Guide.

7. Contact Customer Service:

If you think you need a battery replacement, please contact customer service.

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